Comprehensive Facilities Management

Experience top-notch integrated facilities management services tailored to your needs.

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About Us

Total Serve Facilities Management (TSFM) is a South African black woman owned business with an interest in soft and technical management of facilities. We have diversified our interests into canteen management, landscaping, waste management and security services to enhance our offering and provide turnkey solutions for our clients.

vision and mission

Dedicated Partner for Facilities Management Services

We are dedicated to innovation and sustainability and continuously invest in the latest technologies and best practices to ensure that our services are efficient, effective, and environmentally friendly. But what truly sets us apart is our unwavering commitment to customer satisfaction. We believe in building long-term partnerships with our clients, based on trust, reliability, and open communication. Our team is always available to address your concerns, provide guidance, and ensure that your facilities are well-maintained and operating at their best.

Our Mission

Our mission is to provide exceptional facilities management services that create clean, safe, and efficient workspaces for our clients. We are dedicated to delivering innovative solutions, maintaining the highest standards of quality, and fostering long-term partnerships built on trust and reliability. By prioritising sustainability, safety, and customer satisfaction, we strive to be the leading facilities management provider in the industry.

Our Vision

To be the benchmark for excellence in the facilities management industry. We aspire to set new standards for cleanliness, efficiency, and customer service, while promoting sustainable practices that protect the environment and contribute to the well-being of our communities. By continuously investing in our people, processes, and technology, we aim to be the trusted partner of choice for businesses.

Our Approach

Dedication to Excellence

Committed to providing top-notch facilities management services.

Striving for Innovation

Innovating to meet the evolving needs of our clients.

Our Core Principles

Upholding integrity, quality, and sustainability.

Our Promise to You

Ensuring client satisfaction is our top priority.

Our Leadership and Team


Thandeka Mngomezulu

Managing Director
Thandeka holds a B.Com Finance Honours degree from the University of KwaZulu Natal in 2004, she also obtained a Diploma in Taxation, Project management and is currently a Professional Member of CIMA. Thandeka was also awarded a GIBS – JP Morgan Enterprise Development Certificate. She has also recently completed University of Witwatersrand – Facilities Management programme and also a Property Development Programme with University of Cape Town.

Our Dedicated and Experienced Team Members

Our team ensures top-quality facilities management services.

Wilfred Nkosinati

Simon Mashile

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Trusted Services

Comprehensive Facilities Management Solutions

Comprehensive facilities management services tailored to your needs

Facilities Management Solutions
Waste Disposal
Landscaping Services
Process & Industrial Support
Water Management
Medical Waste
Effective Hygiene Solutions
Professional Cleaning and Washroom Solutions
Comprehensive Pest Control Services

our clients:

Awards and Certifications

Accreditations and Clients