Skip to content Skip to footer
Experience Excellence

elevating comfort, cleanliness, and efficiency

OUR EXPERTISE

Excellence and Innovation in Facility Soft Services

With a focus on soft services, we specialize in delivering exceptional facility management solutions that prioritize comfort, cleanliness, and operational efficiency. Led by visionary women entrepreneurs and driven by a passion for service excellence, Total Serve Facilities Management: Soft Services is dedicated to redefining standards and setting new benchmarks in the industry.
who we are

About Us

Total Serve Facilities Management: Soft Services is a pioneering force in South Africa’s facilities management industry, distinguished by its commitment to excellence and empowerment as a black woman-owned enterprise. As a division of Total Serve Group, a conglomerate with diverse interests in property development, management, and maintenance, we bring a wealth of expertise and resources to the table. With a focus on soft services, we specialize in delivering exceptional facility management solutions that prioritize comfort, safety, cleanliness, and operational efficiency. Led by visionary women entrepreneurs and driven by a passion for service excellence, Total Serve Facilities Management: Soft Services is dedicated to redefining standards and setting new benchmarks in the industry.
Why choose us

Our Approach

At Total Serve Facilities Management: Soft Services, we prioritize quality management processes to ensure the delivery of exceptional services to our clients.

Comprehensive Needs Assessment

We begin by conducting a thorough assessment of our clients' needs and requirements to understand their unique challenges and goals.

Continuous Monitoring and Evaluation

We implement robust monitoring and evaluation processes to continuously assess the performance of our services and identify areas for improvement.
Who we serve

Some of Our Clients

Contact Us

Get in touch.

For more information about us and our sevices.

Icon
Durban Office —21 Park Ridge Avenue,Manors, Pinetown, 3610
Icon
Johannesburg Office —13 Umgeni Cres, Gallo Manor, Sandton, 2052