OUR EXPERTISE
Excellence and Innovation in Facility Soft Services
With a focus on soft services, we specialize in delivering exceptional facility management solutions that prioritize comfort, cleanliness, and operational efficiency. Led by visionary women entrepreneurs and driven by a passion for service excellence, Total Serve Facilities Management: Soft Services is dedicated to redefining standards and setting new benchmarks in the industry.
who we are
About Us
Total Serve Facilities Management: Soft Services is a pioneering force in South Africa’s facilities management industry, distinguished by its commitment to excellence and empowerment as a black woman-owned enterprise. As a division of Total Serve Group, a conglomerate with diverse interests in property development, management, and maintenance, we bring a wealth of expertise and resources to the table. With a focus on soft services, we specialize in delivering exceptional facility management solutions that prioritize comfort, safety, cleanliness, and operational efficiency. Led by visionary women entrepreneurs and driven by a passion for service excellence, Total Serve Facilities Management: Soft Services is dedicated to redefining standards and setting new benchmarks in the industry.
Why choose us
Our Approach
At Total Serve Facilities Management: Soft Services, we prioritize quality management processes to ensure the delivery of exceptional services to our clients.
Comprehensive Needs Assessment
We begin by conducting a thorough assessment of our clients' needs and requirements to understand their unique challenges and goals.
Continuous Monitoring and Evaluation
We implement robust monitoring and evaluation processes to continuously assess the performance of our services and identify areas for improvement.
Who we serve
Some of Our Clients
Durban Office —21 Park Ridge Avenue,Manors, Pinetown, 3610
Johannesburg Office —13 Umgeni Cres, Gallo Manor, Sandton, 2052



